Emergency Heat Pump Repair in Greater Jacksonville

No heat on a cold night, or no cooling in August. Heat pump repair calls answered 24/7 across Greater Jacksonville.

Heat pump repair when the system fails at the worst time

A heat pump is the only heating and cooling system most Greater Jacksonville homes have, so when it fails there is no backup. In January that means a cold house and electric strips running up the bill. In August it means no cooling at all. Fouraker Mechanical answers heat pump emergencies around the clock, targets same-day service across Nassau County, Jacksonville, Baker County, and Baldwin, and repairs every major brand from a stocked truck.

What We Offer

Same-Day Heat Pump Repair

Call (904) 945-5404, describe what the system is doing, and we dispatch the nearest technician with an honest arrival window. Failed capacitors, defrost boards, contactors, sensors, and strip heat sequencers are usually repaired on the first visit.

Emergency Replacement

A failed compressor or a corroded coil on an older heat pump sometimes cannot be fixed economically. We quote a replacement in writing on the spot, explain the FTL Finance options, and install as fast as equipment allows, usually within a day or two.

Stopping the Repeat Call

Once the system is running, we explain what failed and why. Most winter heat pump emergencies come from a skipped fall tune-up, and most summer ones from a skipped spring tune-up. Our maintenance plan covers both visits and puts members first in line.

Financing Available

Flexible Payment Options

Don't let cost stand between you and a comfortable home. We offer financing through FTL Finance, with a fast, easy application and options for homeowners across a range of credit situations.

What's Included

  • Calls answered 24/7 for no-heat and no-cool emergencies
  • Reversing valves, defrost boards, sensors, and capacitors on the truck
  • Heat strip and sequencer repair for failed auxiliary heat
  • Refrigerant leak detection and repair
  • Written price before work starts, any hour
  • Honest replacement quotes when repair does not make sense

Heat pump emergencies in winter

Cold snaps in Greater Jacksonville are short but sharp, and the heat pump failures show up on the first cold night.

  • No heat at all: The outdoor unit is not running. Usually a capacitor, contactor, or a tripped breaker. Sometimes a failed compressor.
  • Cold air in heat mode: The reversing valve did not switch, or the system is stuck in defrost. The unit runs but blows cool air.
  • Only the strips are working: The thermostat shows Aux or Emergency Heat constantly. The house is warm, but the heat pump has failed and the bill is climbing fast.
  • Outdoor unit frozen solid: A failing defrost board, a bad sensor, or low refrigerant. A light frost is normal; a block of ice shuts the system down.
  • Breaker trips in heat mode: The heat strips draw heavy current. A shorted element, a failed sequencer, or a weak breaker trips it.

If you have no heat and the outside temperature is near freezing, switch the thermostat to Emergency Heat so the strips carry the house until we arrive. It is expensive, but it is safe for a night.

Heat pump emergencies in summer

In cooling mode a heat pump fails the same way a standard air conditioner does, and the fixes are the same.

  • Not cooling: Capacitor, contactor, clogged drain tripping the float switch, or a refrigerant leak.
  • Frozen indoor coil: Restricted airflow or low refrigerant. Turn the system off and let it thaw before the technician arrives.
  • Short cycling: A failing control board, thermostat, or an oversized unit that never runs long enough.
  • Outdoor fan stopped: The compressor overheats within minutes and cuts out on its safety. Shut the system off.

Our emergency AC repair page covers the summer checks you can do yourself in two minutes before you call.

What to check before you call

These quick checks resolve some no-heat calls on their own and help us diagnose the rest faster.

  • Thermostat mode: Confirm it is set to Heat, not Cool or Off, and the set point is above the room temperature.
  • Breaker panel: Heat pumps usually have two breakers, one for the outdoor unit and one for the air handler and strips. Check both. Reset once only.
  • Outdoor disconnect: Make sure the gray box near the outdoor unit has not been switched off or had its pull-out removed.
  • Filter: A clogged filter in heat mode can trip the high-limit switch on the strips. Replace it if it is gray.
  • Outdoor unit: Note whether the fan is spinning, whether the unit is iced over, and any sounds. Tell us when you call.

How emergency heat pump service works

Here is what happens from the moment you call.

  • A person answers: 24 hours a day. We ask what the system is doing and tell you honestly whether it needs a truck now or can wait until morning.
  • Nearest technician dispatched: Our techs live across the region, from Fernandina Beach to Macclenny, so response times are shorter than a single Jacksonville shop can offer.
  • Diagnosis, then a written price: The technician finds the fault, shows you the failed part, and gives you the repair price before starting.
  • Repair from the truck: Reversing valve solenoids, defrost boards, sensors, capacitors, contactors, sequencers, and refrigerant for the common brands ride on the truck.

Repair or replace an older heat pump

We fix heat pumps for a living, but there is a point where another repair is the wrong use of your money.

The usual signals are a system 12 to 15 years old, a failed compressor, a corroded coil on a coastal unit, an R-22 refrigerant leak, or a second major repair in the same year. When we hit one of those, we give you both numbers in writing: the repair and a properly sized replacement with FTL Finance options. Goodman is our primary install brand, with Daikin, Carrier, and Trane available. The choice stays yours.

Frequently Asked Questions

Is no heat really an emergency in Florida?

On a night in the 30s with young children, elderly family members, or anyone unwell in the home, yes. We treat no-heat calls the same way we treat no-cool calls in August.

Can I run Emergency Heat until you arrive?

Yes. Emergency Heat runs the electric strips alone and will keep the house warm for a night. Switch back to Heat once the heat pump is repaired, because the strips cost far more to run.

Why does my thermostat say Aux Heat?

Auxiliary heat means the electric strips are helping the heat pump. It is normal on very cold nights and during defrost. If it shows on a mild afternoon, the heat pump side has a problem and is worth a service call.

How fast can you get to me?

We target same-day service for emergencies across Greater Jacksonville and Nassau County. Our technicians are spread across the region, so the nearest one is often less than an hour away. We give you a real arrival window when you call.

Do you charge more after hours?

Every repair is quoted in writing before work starts, day or night, so you know the full price before you say yes. Call (904) 945-5404 and we will explain the pricing for your situation.

My heat pump is iced over. Should I pour hot water on it?

No. Switch the thermostat to Emergency Heat so the outdoor unit stops running and let the ice melt on its own. A technician needs to find why the defrost cycle failed.

Do you repair all heat pump brands?

Yes. We service every major brand, including Goodman, Daikin, Carrier, Trane, Lennox, Rheem, and York, and we install Goodman as our primary brand.

What Our Customers Say

5-Star Reviews from NE Florida Homeowners

"My family has been using Joel & his team for many years. From installing new units to repairing old units, we have always found them to be honest, professional and dependable. Highly recommend!"

Jane M.

Google review

"Prompt, efficient, affordable and respectful. Both times I have called them I have gotten same day service!!"

Beverly E.

Google review

"Joel and his crew provide exceptional service. We wouldn't use anyone else for our HVAC needs."

Carlie V.

Google review

Florida heat won't wait. Neither do we.

Call Fouraker Mechanical now for fast, local HVAC service.

Call (904) 945-5404 Free Quote